Communicating with your Customers using Your Google Business Listing

With the recent pandemic there has been an increased need to communicate with customers due to changes in hours or ways we handle purchases etc.  Posting these messages on your website and facebook page are great ways to handle this communication.  Many times we don’t think of using our google local business listing as a way of communication.  Chances are if you have a local business, and a Google local listing, people will come across that first when searching for your business.

Your listing allows you not only to post offers, updates, events and products, but recently a COVID-19 update section has been added.

Your Google Business local profile is a great way to alert your customers in a simple and clear way on changes in hours, procedures, closings, and so much more!

(Haven’t claimed your google local listing?)

We can help, contact us at info@openarms.co today!

Below are step-by-step directions on how to start posting:

-Visit https://business.google.com/

-Sign into your business account. (You will need to have claimed your listing to do this.)

-In your left-hand tool bar select “Posts”.

-You will find the tools to post updates to your business regarding COVID-19, special events and so much more!

-Once you have your post created, the message can be viewed directly on your local listing for anyone searching your business!

Getting the latest information out to viewers is just a post away!

Phone: (717) 291-5421 / Email: info@openarms.co

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